Our rattan baskets are currently in stock and ready to ship within 7 days. For all other products, the estimated lead time is 4–8 weeks. For specific availability or questions about a particular item, please feel free to contact our support team at info@sundaipicnic.com.

View our FAQs for more details on product care, shipping, and returns.

All our orders are shipped directly from our warehouse in Los Angeles, California.

Our shipping service is provided by FedEx to ensure fast and reliable delivery. Once your order is processed, you will receive a tracking number so you can monitor the progress of your shipment.

Orders over $195 qualify for free shipping. For orders below $195, a standard shipping fee of $25 will be applied.

We accept returns within 30 days of delivery on eligible items. Once a return label has been issued, the item must be shipped back within 30 days.

Products must be unused and in original condition. Custom and final sale items are not eligible for return. For full details, please refer to our Return Policy page.

Protect from sun and brittleness: Avoid direct sunlight to prevent fading and brittleness; use curtains or shades for protection.

Prevent moisture and mold: Ensure good ventilation during humid seasons; immediately blot any water spills with a dry cloth and avoid direct sunlight.

Dust and clean: Gently brush gaps with a soft brush; for stains, lightly wipe along the grain with a mildly soapy damp sponge, then dry thoroughly.

Restore and nourish: Wipe once per season with a mild saltwater solution to maintain flexibility and resilience.

View our FAQs for more details on product care, shipping, and returns.